“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
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The leak that catches people out in Shotts is often not in the house at all. It is on the pipe that brings water in from the street, buried under the front garden or the path, and on high, cold, mined ground that pipe has more to put up with than most. There is no damp patch to point at and, because Scottish homes are not usually metered, no bill that jumps. What you get instead is weaker water at the kitchen tap, a soft patch in the grass, or a hiss at the stopcock with every tap off. Of all the leaks we are asked to find, outside leaks are the ones where finding the spot before digging saves the most.
Tell us what's up, we usually get back within the hour with a clear price.
In short: Leak detection in Shotts ML7 for the water pipe under your garden. Found by listening and tracer gas before anyone digs, clear price first.
Covering Shotts ML7. Monday to Saturday 8am to 6pm. Call Mo on 07988 591331.
Shotts sits high on the moor between Glasgow and Edinburgh, and the water pipe under a Shotts garden spends its winters in colder ground than the same pipe in the city.
Shotts grew as a coal and iron town, and most of its housing came in the twentieth century: council-built terraces and semis with a garden at the front, later private estates on the edges, and the older rows around Dykehead and Stane. Harthill, Allanton and Salsburgh are close by. Almost every one of those houses takes its water through a single pipe that leaves Scottish Water's main under the road, passes a stopcock at or near the boundary, and then runs under the garden or the path to the house.
That last stretch, from the boundary to the house, belongs to the owner. In older houses it can be lead or galvanised iron, in many houses it was relaid at some point in blue plastic, and in the newest it went in plastic from the start. The town is one of the highest in Lanarkshire and frost gets further into the ground here than it does in Glasgow, so a shallow pipe is at more risk. Parts of the area also sit over old coal workings, and ground that has moved even a little can pull at a joint or crack an old pipe where it enters the house.
A leak underground behaves nothing like one indoors. Water soaks away into the soil, sometimes for months, and the only signs are at the taps or in the garden. Weak pressure upstairs, a cistern slow to refill, a patch of grass that stays green or wet in a dry spell, or a path that sinks slightly are the things to mention when you call.
If water is coming up through the ground fast or the house has lost its supply, close the stopcock at the boundary if you can find it and call 07988 591331.
A combi that keeps showing low water flow can be a supply problem rather than a boiler one, and we check the incoming pressure before anyone blames the boiler.
Kyle checks the drains near the house as well, because water seeping from a cracked drain can look like a supply leak in the garden.
Heating pipes under a solid kitchen or hall floor leak too, and a boiler that keeps losing pressure is traced the same careful way.
If the kitchen tap runs weaker than it used to all day, not just at busy times, water may be leaving the supply pipe before it reaches the house. A leak upstream of your taps steals flow from every one of them. A neighbour on the same street with normal pressure makes that more likely still.
Water escaping from a buried pipe comes up wherever the ground lets it, which is often above the line of the pipe but not always above the leak. A strip of grass greener than the rest, or soft ground in a dry week, tells us roughly where to listen. It does not tell anyone where to dig.
Where the supply comes through the front wall or up through the floor, an old metal pipe meets the house and the ground meets the building. That is the point where frost and movement do most harm, and on older Shotts houses it is one of the first places we listen.
Plastic carries the sound of a leak far less well than copper or lead, so on a relaid blue supply pipe the listening equipment may hear very little. That is the case for tracer gas: the pipe is emptied, a harmless gas mix is pushed through, and a detector picks it up where it comes through the ground.
We give you a clear price before any work starts. That price is what goes on the invoice. On an outside leak the detection and the repair are priced as two pieces of work, because nobody can price a repair until the leak has been found and the pipe can be seen. What moves the detection price is the length of the run and what it is made of, since a plastic pipe that needs tracer gas takes longer than an old metal one that can be heard. What moves the repair price is what is on top of it: a lawn is quicker to open and put back than a monoblock drive or a concrete path.
If the pipe is plastic, the leak is at one joint or one damaged section, and the rest of the run is sound, repair it. A short hole at the right spot and a new fitting is a modest job. If the pipe is lead, replace the run, because lead is not something to keep drinking from and the next joint along is the same age as the one that failed. If it is old galvanised iron and has leaked once, expect it to leak again, as iron rusts from the inside along its length. And if the pipe was laid shallow, which shows when it is uncovered, a new run at the depth the regulations ask for today, at least 750mm down, is the fix that stops this happening again next winter.
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“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
“Our radiator pipe was bent and leaking. They answered straight away… Guy was here an hour later and he was wearing ID, very professional, patient and kind. We just got a new carpet in this room and he done an amazing job on getting little to no water on it. Couldn't recommend enough, price was reasonable.”
Kayleigh A. · Glasgow
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“We lost heating just in time for the coldest day of the year with a baby in the house… When I contacted them they were ready to dispatch that night. Fixed by the afternoon. Quoted that morning and no extra charges were added. Honestly cannot thank them enough.”
Jemma M. · Glasgow
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“As a small business owner, I needed a drainage company that could respond quickly. The team attended first thing in the morning, cleared the blocked drain and carried out a full CCTV survey. All documentation emailed across promptly. Professional, efficient and great value for money.”
Eric V. · Glasgow
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25 years, 10,000+ jobs, £5m insured, call or WhatsApp, day or night. Clear price, tidy job, guaranteed.