“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
A tap that drips used to be a washer and ten minutes, and on some taps it still is. On others there is no washer in there at all and the part that has worn is the whole working half of the tap. Which one you have got decides whether this is a small repair or a replacement, and it is worth knowing before you ring anybody.
Tell us what's up, we usually get back within the hour with a clear price.
Baillieston is family homes and ex-council terraces on the East End edge, and plenty of them still have the taps they were fitted with.
A drip is worth dealing with sooner than most people do, and not because of the water. A tap that has started to pass is wearing its seat while it drips, so the longer it runs the more likely it is that the seat needs recutting as well as the washer needing changed. What starts as the smallest job in plumbing becomes a slightly larger one, and then a replacement, purely through being left. The same applies to the constant damp it puts into a cupboard under a sink, which is where connectors corrode.
Which one you have decides whether this is a repair or a replacement, and it is worth saying on the phone because it changes what plumbers bring with them. The other thing that decides the morning is what is underneath. A simple tap sitting on connectors that have been corroding for thirty years is a longer job than the tap itself suggests, and that is usually where the time goes.
Baillieston is close in and we are through it regularly, so small booked jobs usually get a choice of days rather than one offer.
Out of hours Matt takes the callouts. A tap that will not turn off at all is different from one that drips, and worth ringing about rather than waiting. Call 07988 591331.
Gas and heating is Mo, Muhammad or David, all Gas Safe registered, across the housing here.
Paul leads the drain team and Kyle runs the jetting. Worth mentioning a slow drain when you book something small, since the van is there anyway.
Radiator and heating work across the terraces and estates here.
Separate hot and cold taps you turn several times to close are almost always rubber-washer taps, and a worn washer is a genuinely small job with a cheap part.
Taps that go from off to full in a quarter turn use ceramic cartridges. There is no washer, and a leak means a new cartridge if one is still available for that model.
Water appearing around the bottom of the tap is the seal where it swivels or where it meets the sink, which is a different repair from anything happening at the outlet.
The tap may be simple and the tap connectors underneath thirty years corroded. That is usually what turns a short job into a longer one, not the tap itself.
A kitchen tap here had been dripping for two years because the householder had been told it needed replacing and had not got round to it. It was a rising-spindle tap and it needed a washer. The tap is still there. The advice to replace it had come from somebody who never turned the handle to see which sort it was.
We give you a clear price before any work starts and that price is what goes on the invoice. On a small job we will tell you if the repair is genuinely the better answer, even when the replacement is the bigger invoice.
Turn the tap and count. If it takes two or three full turns to go from closed to open, it is a rising-spindle tap with a rubber washer inside, and a drip from the spout is that washer. Cheap part, short job, and worth doing rather than replacing a tap that is otherwise sound. If it goes from off to fully on in about a quarter turn, it is a ceramic cartridge, and there is no washer to change. A drip there means a new cartridge, which depends on that model still being supported, or a new tap. Next, look at where the water is actually coming from. Out of the spout when the tap is off is the valve. Seeping around the base or under the sink is a seal or a connection, and no amount of work on the valve will touch it. Worth saying when you ring: whether it is one turn or three, and whether the water is at the spout or the base. That decides what gets brought to the job.
250+ five-star reviews across Google, Trustpilot and Facebook, from real Glasgow customers.
“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
“Our radiator pipe was bent and leaking. They answered straight away… Guy was here an hour later and he was wearing ID, very professional, patient and kind. We just got a new carpet in this room and he done an amazing job on getting little to no water on it. Couldn't recommend enough, price was reasonable.”
Kayleigh A. · Glasgow
Google review
“We lost heating just in time for the coldest day of the year with a baby in the house… When I contacted them they were ready to dispatch that night. Fixed by the afternoon. Quoted that morning and no extra charges were added. Honestly cannot thank them enough.”
Jemma M. · Glasgow
Google review
“As a small business owner, I needed a drainage company that could respond quickly. The team attended first thing in the morning, cleared the blocked drain and carried out a full CCTV survey. All documentation emailed across promptly. Professional, efficient and great value for money.”
Eric V. · Glasgow
Google review
25 years, 10,000+ jobs, £5m insured, call or WhatsApp, day or night. Clear price, tidy job, guaranteed.