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Christine M. · Glasgow
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In a house, where the boiler goes is mostly a question of what suits you. In a tenement flat it is a question of where the flue is allowed to come out, and that is decided by the building rather than by the flat. It is the constraint people are least expecting and the one that settles the job.
Tell us what's up, we usually get back within the hour with a clear price.
Maryhill runs from canal-side tenements to new-build flats behind them, and plumbers find the boiler position question is a completely different conversation in each.
What surprises people is that this is not a rule about boilers, it is a rule about where combustion products are allowed to end up. A flue has to discharge where the gases disperse safely and where nobody is standing, sitting or opening a window into them. In a detached house almost every wall satisfies that. In a tenement, where a close, a stair and several neighbours' windows are all within a few metres, considerably fewer do.
The result is that two flats in the same building can have quite different answers, depending on which side they face and where their kitchen sits. It is also why an existing boiler position is not a guide: a lot of them predate the current requirements and would not be permitted today. Mo, Muhammad and David are all Gas Safe registered and settle the flue and condensate routes before quoting.
Maryhill is one of our closer patches and we are through it most weeks, so booked work usually gets a choice of days rather than one offer.
Out of hours Matt takes the callouts. In a flat, tell us which floor you are on and whether anybody below has water coming through, because that changes the order we do things in. Call 07988 591331.
Gas and heating is Mo, Muhammad or David, all Gas Safe registered. On a replacement in a flat we establish the flue and condensate routes before talking about which boiler.
Paul leads the drain team and Kyle runs the jetting, across the tenements and the newer blocks alike.
Heating work in flatted property of both kinds here, including systems fitted into buildings that were never designed around one.
A flue has to reach outside air. In a flat where the kitchen sits against internal walls or a close, the obvious cupboard may simply not be usable without a long flue run.
Discharging into a close, a shared court or directly at a neighbour's window is not acceptable, and those are often the nearest bits of outside air to where the boiler is.
Older installations sit in places the current rules would not allow. The one coming out is not the standard the new one has to meet.
The boiler needs a continuous fall to a drain for its condensate, and in a first-floor flat with the drainage at the back that route is sometimes the hardest part of the job.
A flat here was quoted a straight boiler swap in the existing kitchen cupboard by two firms. The flue would have discharged into the close, a couple of metres from a neighbour's door, which is not something a new installation can do whatever the old one did. The boiler went on the opposite wall with a longer run and a rerouted condensate. The job was bigger than the quotes said and it was the only version of it that could actually be signed off.
We give you a clear price before any work starts and that price is what goes on the invoice. Where the existing position cannot be used, we will explain why rather than simply pricing higher than the last quote you were given.
Work outwards from the flue rather than inwards from the cupboard. Start by identifying which walls of the flat are genuinely external, because only those can take a flue directly, and in a mid-close flat there may be fewer than you think. Then rule out anywhere the flue would discharge into a shared space: a close, a communal stair, a back court people walk through, or straight at a neighbour's window. Those are frequently the closest external surfaces to the kitchen, which is what makes this awkward. Next, check where the condensate could go, since it runs by gravity and needs a fall to a drain. In a ground-floor flat that is usually easy and higher up it can be the deciding factor. Only after all three does it make sense to talk about which cupboard is convenient. And if the existing boiler is in a spot that would not be permitted for a new one, which is common in older installations, that is not a technicality to argue about, it is the job. Worth establishing at the quote rather than on fitting day.
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“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
“Our radiator pipe was bent and leaking. They answered straight away… Guy was here an hour later and he was wearing ID, very professional, patient and kind. We just got a new carpet in this room and he done an amazing job on getting little to no water on it. Couldn't recommend enough, price was reasonable.”
Kayleigh A. · Glasgow
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“We lost heating just in time for the coldest day of the year with a baby in the house… When I contacted them they were ready to dispatch that night. Fixed by the afternoon. Quoted that morning and no extra charges were added. Honestly cannot thank them enough.”
Jemma M. · Glasgow
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“As a small business owner, I needed a drainage company that could respond quickly. The team attended first thing in the morning, cleared the blocked drain and carried out a full CCTV survey. All documentation emailed across promptly. Professional, efficient and great value for money.”
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25 years, 10,000+ jobs, £5m insured, call or WhatsApp, day or night. Clear price, tidy job, guaranteed.