Question 1

Our Ayr villa's boiler vents into the chimney, can the new one go in the same place?

Accepted Answer

Sometimes. A few makes have an approved kit that runs a condensing boiler's flue up inside an existing chimney, and where your chimney suits it, the new boiler can stay close to where the old one is. Where it does not, the flue has to go out through an outside wall or the roof, which may mean moving the boiler to reach one. We check the chimney and the walls at the free survey and tell you which applies before any price is fixed. Call 07988 591331.

Question 2

How is this different from your boiler replacement page?

Accepted Answer

Replacement is where an existing boiler comes out and a new one goes in, which is the majority of jobs. Installation is the rest: a property getting a boiler where there wasn't one, a conversion or extension needing its own system, or a change of system type such as coming off a back boiler onto a combi. Same team either way, but the survey and the pipework are a bigger part of the job here.

Question 3

Do you do gas boiler installation specifically?

Accepted Answer

Yes, and it is most of what this page covers. A boiler installation in the UK means a gas boiler installation unless you say otherwise, so the survey, the fixed price and the Gas Safe commissioning described here all apply. If you are after an electric boiler, which is a genuinely different job with no flue and a much heavier electrical supply, that has its own page.

Question 4

How much does a boiler installation cost in Glasgow?

Accepted Answer

It depends on the boiler, the property and how much pipework has to change, so we survey before quoting rather than giving a number over the phone that moves later. What you get is a fixed price after the survey, and that figure is what ends up on the invoice.

Question 5

How long does the work take?

Accepted Answer

A straightforward install in a property already set up for it is usually a day. A system change, a first-time install or anything needing new pipework runs to two or three days. We tell you which before you commit, not on the morning we start.

Question 6

Will you size the boiler for my house or just match what was there?

Accepted Answer

Size it for the house. Matching whatever was fitted last time is how properties end up with a boiler too big for them, short-cycling and costing more to run than it needs to. We work the heat load out from the rooms, the radiators and the hot water demand, then recommend from that.

Question 7

Which boiler brands do you install?

Accepted Answer

Worcester Bosch, Vaillant, Baxi, Ideal and Vokèra mainly, and we are manufacturer certified across those. We will give you an honest opinion on which suits the property and the budget rather than pushing whichever carries the best margin that month.

Question 8

Do I need building control notified?

Accepted Answer

Yes, a new gas boiler is notifiable work in Scotland. We handle the notification as part of the job and you get the paperwork for your records, which matters when you come to sell.

Question 9

What warranty do I get on a first-time installation?

Accepted Answer

Up to 12 years on the boiler depending on the make, registered with the manufacturer on the day we commission it. Worth knowing that most manufacturers only honour the longer warranties where the system was flushed and a filter fitted at installation, which is why both are standard here rather than optional. Our own workmanship is guaranteed for 12 months alongside it.

Question 10

Can I get a boiler installed in a tenement flat with no existing one?

Accepted Answer

Usually yes, though it needs a proper look first. The two things that decide it are where a flue can safely terminate and whether the gas supply into the flat is adequate. Both are answerable on a survey visit, and we will tell you straight if a particular flat is not practical rather than starting and stopping.

Question 11

Should I be considering a heat pump instead?

Accepted Answer

Honest answer, sometimes, but not as often as the current push suggests. In a well-insulated property with room for the unit and bigger radiators, a heat pump can genuinely work. In a Glasgow tenement flat with solid walls, limited outside space and a shared close, the numbers usually do not stack up yet. We would rather say that than sell you something that disappoints, and we will tell you if we think your property is one of the ones where it does make sense.

Question 12

Do you flush the system as part of an installation?

Accepted Answer

Yes, and we fit a magnetic filter as standard. Putting a new boiler onto an old system full of sludge is the fastest way to void a warranty and shorten the life of the thing you have just paid for.

Question 13

Will you move the boiler to a different spot?

Accepted Answer

Often, yes, and a first-time install or system change is the natural moment to do it. Moving a boiler from a bedroom cupboard to a kitchen or utility means new gas, water and flue runs, so it adds to the cost, but it is much cheaper done now than as a separate job later.

Question 14

Do you use subcontractors for installations?

Accepted Answer

No. Mo and David do the gas and heating work themselves, same as every other job. On a spend this size it matters that the person who surveyed it is the person who fits it and the person you ring if something is not right afterwards.

Question 15

What happens on handover?

Accepted Answer

We set the controls up with you rather than handing over a manual and leaving. That means the timer, the thermostat and the hot water schedule set to how you actually live, plus the Benchmark logbook filled in and the warranty paperwork in your hand before we go.

Question 16

How far ahead do I need to book?

Accepted Answer

Outside winter, usually a week or two from survey to fitting. From about October the diary tightens because breakdowns take priority, so if you already know the boiler is on its way out, getting the survey done in late summer is worth doing even if you fit it later.

Question 17

How long will I be without heating and hot water?

Accepted Answer

Most of one working day on a straightforward install, longer where pipework is being rerouted. We tell you the realistic number at survey, and on a multi-day job we aim to leave you with hot water overnight wherever the system allows it.

Question 18

Do you take the old boiler away?

Accepted Answer

Yes, removal and disposal is part of the price, along with any old tank or cylinder that comes out on a system change. Nothing gets left in the close or the garden for you to sort out afterwards.

Question 19

Our old floor-standing boiler still works, why would we change it now?

Accepted Answer

You do not have to, and we will not pretend otherwise. An open-flued boiler on a sound chimney that passes its safety checks is allowed to keep running. The reasons people change are running costs, since an older non-condensing boiler sends a fair share of its gas up the chimney as heat, and choosing the timing rather than letting a breakdown choose it for you in January. Call 07988 591331.

Question 20

Can we use the fireplace again once the boiler is off the chimney?

Accepted Answer

Possibly, and it is a separate question from the boiler. A chimney that served a gas boiler may need sweeping and checking before it serves a fire again, and an open fire or a stove has its own requirements. If you want the fireplace back, tell us at the survey so the old flue is finished in a way that does not make that harder. Call 07988 591331.

Question 21

Will the new flue be visible from the street?

Accepted Answer

That depends on the wall it leaves through. A terminal on the front elevation is visible, a side or rear wall usually much less so, and a vertical flue shows as a short pipe above the slates. Where appearance matters, we look for the least visible route that still meets the clearance rules, and we will tell you plainly if the only one that does is the front. Call 07988 591331.

Question 22

Will we need scaffolding if the flue goes through the roof?

Accepted Answer

Sometimes, and it depends on the roof. A flue through a low single-storey roof can often be done with proper access equipment from the ground, while one through the main roof of a two or three storey villa usually needs a tower or scaffold for the roof work to be done safely. If your route needs it, it is included in the fixed price you agree, not added on the day. Call 07988 591331.

Question 23

Will a new wall-hung boiler be quieter than the old one?

Accepted Answer

In most cases, yes, though not silent. An old floor-standing boiler is noisy mainly from its burner lighting and its pump. A modern boiler has a fan you will hear when it fires and it turns itself down rather than roaring on and off, so the overall sound tends to be lower and steadier. If it is going in a room people sit in, say so at the survey and we can talk about position. Call 07988 591331.

Question 24

Does the air vent the old boiler needed have to stay?

Accepted Answer

Not for the new boiler. An open-flued boiler takes its combustion air from the room, so the room was given a permanent vent for it. A room-sealed boiler draws its air through its own flue and needs nothing from the room. The vent may still be serving something else, a gas fire in the same room for example, so we check what else is in there before anyone suggests blocking it up. Call 07988 591331.

Boiler Installation in Ayr

About Ayr

Property Types We Work On in Ayr

What We Do in Ayr

Emergency Callouts

Boilers

Drains

Heating

Common Problems in Ayr

A chimney that cannot take the new flue

No outside wall near the old boiler

A redundant chimney left open

A condensate run as long as the flue

A Typical Callout in Ayr

Pricing in Ayr

Up the Chimney, Through the Wall, or Move the Boiler?

What Locals Say About Mo

Nearby Areas We Cover

Ayr Questions

Thinking About a New Boiler? Get It Sized Properly.