Question 1

Can the new boiler flue go in the same place on our Coatbridge four-in-a-block?

Accepted Answer

Often, if the old terminal still keeps its distances from your windows and the neighbouring flat's. Where a neighbour's window has moved or grown since, or the old position sends the plume straight past their bedroom, the new flue goes somewhere better, or a plume kit takes the exhaust away from the windows. We measure both flats' openings at the free survey and tell you before any price is fixed. Call 07988 591331.

Question 2

How is this different from your boiler replacement page?

Accepted Answer

Replacement is where an existing boiler comes out and a new one goes in, which is the majority of jobs. Installation is the rest: a property getting a boiler where there wasn't one, a conversion or extension needing its own system, or a change of system type such as coming off a back boiler onto a combi. Same team either way, but the survey and the pipework are a bigger part of the job here.

Question 3

Do you do gas boiler installation specifically?

Accepted Answer

Yes, and it is most of what this page covers. A boiler installation in the UK means a gas boiler installation unless you say otherwise, so the survey, the fixed price and the Gas Safe commissioning described here all apply. If you are after an electric boiler, which is a genuinely different job with no flue and a much heavier electrical supply, that has its own page.

Question 4

How much does a boiler installation cost in Glasgow?

Accepted Answer

It depends on the boiler, the property and how much pipework has to change, so we survey before quoting rather than giving a number over the phone that moves later. What you get is a fixed price after the survey, and that figure is what ends up on the invoice.

Question 5

How long does the work take?

Accepted Answer

A straightforward install in a property already set up for it is usually a day. A system change, a first-time install or anything needing new pipework runs to two or three days. We tell you which before you commit, not on the morning we start.

Question 6

Will you size the boiler for my house or just match what was there?

Accepted Answer

Size it for the house. Matching whatever was fitted last time is how properties end up with a boiler too big for them, short-cycling and costing more to run than it needs to. We work the heat load out from the rooms, the radiators and the hot water demand, then recommend from that.

Question 7

Which boiler brands do you install?

Accepted Answer

Worcester Bosch, Vaillant, Baxi, Ideal and Vokèra mainly, and we are manufacturer certified across those. We will give you an honest opinion on which suits the property and the budget rather than pushing whichever carries the best margin that month.

Question 8

Do I need building control notified?

Accepted Answer

Yes, a new gas boiler is notifiable work in Scotland. We handle the notification as part of the job and you get the paperwork for your records, which matters when you come to sell.

Question 9

What warranty do I get on a first-time installation?

Accepted Answer

Up to 12 years on the boiler depending on the make, registered with the manufacturer on the day we commission it. Worth knowing that most manufacturers only honour the longer warranties where the system was flushed and a filter fitted at installation, which is why both are standard here rather than optional. Our own workmanship is guaranteed for 12 months alongside it.

Question 10

Can I get a boiler installed in a tenement flat with no existing one?

Accepted Answer

Usually yes, though it needs a proper look first. The two things that decide it are where a flue can safely terminate and whether the gas supply into the flat is adequate. Both are answerable on a survey visit, and we will tell you straight if a particular flat is not practical rather than starting and stopping.

Question 11

Should I be considering a heat pump instead?

Accepted Answer

Honest answer, sometimes, but not as often as the current push suggests. In a well-insulated property with room for the unit and bigger radiators, a heat pump can genuinely work. In a Glasgow tenement flat with solid walls, limited outside space and a shared close, the numbers usually do not stack up yet. We would rather say that than sell you something that disappoints, and we will tell you if we think your property is one of the ones where it does make sense.

Question 12

Do you flush the system as part of an installation?

Accepted Answer

Yes, and we fit a magnetic filter as standard. Putting a new boiler onto an old system full of sludge is the fastest way to void a warranty and shorten the life of the thing you have just paid for.

Question 13

Will you move the boiler to a different spot?

Accepted Answer

Often, yes, and a first-time install or system change is the natural moment to do it. Moving a boiler from a bedroom cupboard to a kitchen or utility means new gas, water and flue runs, so it adds to the cost, but it is much cheaper done now than as a separate job later.

Question 14

Do you use subcontractors for installations?

Accepted Answer

No. Mo and David do the gas and heating work themselves, same as every other job. On a spend this size it matters that the person who surveyed it is the person who fits it and the person you ring if something is not right afterwards.

Question 15

What happens on handover?

Accepted Answer

We set the controls up with you rather than handing over a manual and leaving. That means the timer, the thermostat and the hot water schedule set to how you actually live, plus the Benchmark logbook filled in and the warranty paperwork in your hand before we go.

Question 16

How far ahead do I need to book?

Accepted Answer

Outside winter, usually a week or two from survey to fitting. From about October the diary tightens because breakdowns take priority, so if you already know the boiler is on its way out, getting the survey done in late summer is worth doing even if you fit it later.

Question 17

How long will I be without heating and hot water?

Accepted Answer

Most of one working day on a straightforward install, longer where pipework is being rerouted. We tell you the realistic number at survey, and on a multi-day job we aim to leave you with hot water overnight wherever the system allows it.

Question 18

Do you take the old boiler away?

Accepted Answer

Yes, removal and disposal is part of the price, along with any old tank or cylinder that comes out on a system change. Nothing gets left in the close or the garden for you to sort out afterwards.

Question 19

Do we need our neighbour's permission to fit a new boiler in a four-in-a-block?

Accepted Answer

Not for the boiler itself, which is inside your flat. If the flue, a condensate pipe or a plume kit has to cross the part of the outside wall that belongs to their flat, yes. Where the neighbour rents from the council or a housing association, ask the landlord, and allow time, since that kind of agreement can take a few weeks. Call 07988 591331.

Question 20

The flat upstairs complains about the steam from our boiler, will a new one stop it?

Accepted Answer

A new boiler on its own will not, because every condensing boiler makes a plume. What fixes it is where the plume goes. A plume kit can lift the discharge clear of the upstairs windows or turn it along the wall, and sometimes a different terminal position solves it outright. Raise it at the survey and it is designed in. Call 07988 591331.

Question 21

We are in the upper flat, can the condensate run down the outside wall?

Accepted Answer

It can, but it is our second choice. An outside run from an upper flat is long, exposed to frost, and passes the lower flat's wall, which needs their agreement. Wherever the kitchen layout allows, we take the condensate into your own kitchen waste inside the flat. If outside is the only way, it goes in a larger pipe that is less prone to freezing. Call 07988 591331.

Question 22

Does the upper flat in a four-in-a-block own the roof above it?

Accepted Answer

It is set out in your title deeds, and it matters if you are upstairs, because a vertical flue straight up through the roof would avoid the shared walls altogether. If the boiler can sit under a part of the roof with a clear run up, and the deeds put that part of the roof with your flat, it is worth considering. If the roof is shared, the other owners have a say first. Call 07988 591331.

Question 23

Our neighbour is replacing their boiler as well, is it worth doing both together?

Accepted Answer

It can be. Two installations planned together let both flues be placed so neither plume blows across the other flat's windows, and any shared access only has to be arranged once. Each flat still gets its own survey and its own fixed price, since they are two separate jobs for two owners. Call 07988 591331.

Boiler Installation in Coatbridge

About Coatbridge

Property Types We Work On in Coatbridge

What We Do in Coatbridge

Emergency Callouts

Boilers

Drains

Heating

Common Problems in Coatbridge

Windows that belong to the flat upstairs

A plume rising past a neighbour's bedroom

A wall that is partly your neighbour's

A long way down for an upper flat's condensate

Who You'll Get in Coatbridge

What Locals Say About Mo

Nearby Areas We Cover

Coatbridge Questions

Thinking About a New Boiler? Get It Sized Properly.