“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
Putting a toilet in under the stairs or off the hall is one of the most asked-about jobs in a family house, and the cost of it is decided almost entirely by one thing nobody asks about first. Not the room, not the suite. Where the existing soil pipe is, and whether the new one can reach it downhill.
Tell us what's up, we usually get back within the hour with a clear price.
Bellshill is largely solid ex-council housing and newer estates, and in both the question about a downstairs toilet is the same one: how far is it from the stack.
A downstairs toilet is the single most requested addition in family housing, and for good reason. In a house with one bathroom and several people in it, a second WC changes the mornings more than almost anything else the same money could buy. It is also a job whose price varies enormously between two houses that look identical from the street, and the variable is not the room and it is not the fittings.
It is the soil stack. Everything else a toilet needs, water, light, floor space, can be brought almost anywhere in a building. Getting the waste away cannot, because a hundred millimetre pipe needs continuous fall and somewhere to arrive. A house where the proposed spot is near the stack, on a suspended floor, is a straightforward job. The same request where the stack is at the far corner and the ground floor is solid concrete is a different piece of work with a different number on it.
Which is why we would rather look before anybody prices a suite. Ten minutes establishes where the stack runs, what the floor is made of, and which of those two jobs this is. Paul and Kyle run the drainage side and are usually the ones who settle the route.
Bellshill is a regular part of the Lanarkshire round so booked work usually has a choice of dates. For a new toilet, ask for the survey well before you want the work, because what it finds may change what you want to do.
Out of hours Matt takes the callouts. If a newly fitted WC is the thing going wrong, say when it went in, because a new installation fails differently from an old one. Call 07988 591331.
Gas and heating is Mo, Muhammad or David, all Gas Safe registered. A cloakroom rarely troubles the boiler. Adding a shower to it does, so mention it if that is where this is heading.
Paul leads the drain team and Kyle runs the jetting. On a new WC the drainage decides the job, so it gets looked at first rather than last.
Heating work across the family housing here, including small rooms added under stairs that were never in the original heating design.
The cupboard under the stairs is usually the furthest point in the house from the soil stack, which is exactly why it is empty and exactly what makes it expensive.
Waste has to run downhill to the stack. On a concrete ground floor there is often nowhere to gain that fall without digging, which changes the job entirely.
They have their place, but they get sold as the easy answer on jobs where a short gravity run was available a metre away for less money and no pump to maintain.
A small internal room with a toilet in it needs air moving through it. It gets remembered after the tiling more often than before it.
A semi here wanted a toilet under the stairs, which is where everybody wants one, because that is the space nobody is using. The stack was on the opposite corner and the ground floor was solid. Two metres away, in the corner of the utility, the same toilet ran straight into the stack by gravity with no pump and no floor broken out, for a fraction of the price. They took the utility. The cupboard is still a cupboard.
We give you a clear price before any work starts and that price is what goes on the invoice. On a downstairs toilet we will quote the position you asked for, and where there is a cheaper position a couple of metres away we will quote that too, so you can see the difference rather than take our word for it.
Find the soil stack first and let it decide. It is the large pipe, usually a hundred millimetres, running vertically, often on an outside wall or boxed into a corner. Every option gets cheaper the closer it is to that pipe and dearer the further away. A toilet within a couple of metres of the stack, on a floor with room to run waste beneath it, is a straightforward job. The same toilet at the far end of the hall may need the floor lifted the whole way, or a new connection made outside, and that is a different price and a different week. Second, work out what floor you have. A suspended timber floor gives you the void between the joists to run waste through and gain fall, which is the easy case. A solid concrete floor gives you nothing, so either the run goes up and over into the stack, which needs a pump, or the floor gets broken out. Third, only then think about a macerator. They work, they are not the compromise people assume, and they let you put a toilet where gravity genuinely cannot reach. But they are a pump with a power supply and a service life, and fitting one to avoid a two metre gravity run is buying a maintenance item you did not need. Fourth, plan the ventilation into the drawing rather than remembering it later. Ask about all four before anybody quotes a suite.
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“Communication was excellent from my 1st contact with Moe to the completion of the work. This included follow-up messages…”
Christine M. · Glasgow
Google review
“Our radiator pipe was bent and leaking. They answered straight away… Guy was here an hour later and he was wearing ID, very professional, patient and kind. We just got a new carpet in this room and he done an amazing job on getting little to no water on it. Couldn't recommend enough, price was reasonable.”
Kayleigh A. · Glasgow
Google review
“We lost heating just in time for the coldest day of the year with a baby in the house… When I contacted them they were ready to dispatch that night. Fixed by the afternoon. Quoted that morning and no extra charges were added. Honestly cannot thank them enough.”
Jemma M. · Glasgow
Google review
“As a small business owner, I needed a drainage company that could respond quickly. The team attended first thing in the morning, cleared the blocked drain and carried out a full CCTV survey. All documentation emailed across promptly. Professional, efficient and great value for money.”
Eric V. · Glasgow
Google review
25 years, 10,000+ jobs, £5m insured, call or WhatsApp, day or night. Clear price, tidy job, guaranteed.